data
Delete your health data at FITAMP
FITAMP is a service of Arcanium - AI Solutions. This page explains how to have your health data erased while your account and your training history stay.
How to erase your health data
- Log in to FITAMP (app or website) and open your Profile.
- Go to Privacy & data and choose Withdraw consent.
- Confirm. Your health data is erased at once and the coach stops asking for it. You can give consent again later in the same place.
Can't log in any more? Email us from your account's email address at info@arcanium.nl with the subject Delete health data; we handle it within 30 days and confirm by email.
What is erased
- your weight, height, age, gender and body-fat percentage;
- your stated one-rep maximums and the free text about goals and injuries;
- the notes the coach kept about your health, injuries and personal life, and the running conversation with the coach;
- the body-weight-based volume figures for bodyweight exercises (the sets stay, the weight figure goes);
- your free-text notes on programmes, workouts, exercises and sessions, because health information can end up there too.
What stays
- your account, your login and your display name;
- your programmes, workouts and your full training history (sessions, sets, weights, reps);
- the feedback reports you sent us (support records);
- the consent ledger: that you gave and withdrew consent, with date and text version, without the data itself.
Encrypted backups are replaced on a rolling basis; erased data drops out of them within at most 2 months and is never restored.
Everything gone, or everything with you?
To remove your whole account, read how to delete your account. For a copy of all your data first, choose Download your data on your profile page.
What we process and why is in our privacy policy.