Terms of service

Version 2026-10-02 — last updated: 2 October 2026

These are the terms for using FITAMP. They are short and in plain language, because otherwise you would not read them. Do read section 3 — that one is about your health.

1. Who we are

FITAMP is a service of Arcanium - AI Solutions, based in the Netherlands, registered with the Dutch Chamber of Commerce under number 42143166. Our postal address is Keurenplein 41 Box D6991, 1069CD Amsterdam. Reach us at info@arcanium.nl.

2. What FITAMP is

FITAMP builds strength training programmes for you, keeps track of what you train, and gives you an AI coach to guide you. The coach is software. It can be wrong, sometimes confidently. Treat its advice the way you would treat advice from an enthusiastic training partner: useful, but not gospel.

3. Your health — do read this one

FITAMP does not give medical advice and is not a medical device. We are not doctors, physiotherapists or dietitians.

Talk to a doctor before you start if you are pregnant, recovering from an injury or surgery, have a heart or circulatory condition, take medication that affects exertion, or have not trained in over a year. If you get chest pain, dizziness or shortness of breath while training: stop, and call a doctor.

You train at your own responsibility. You decide whether a suggested weight is sensible — the app cannot see how you feel today, how you slept, or what your technique looks like. When in doubt, take less.

4. Your account

You must be 16 or older to create an account.
Give us accurate details. Your programme and your working weights are calculated from them — invent those and you are inventing your own training plan.
Your account is yours alone. Do not share your login.
You can request deletion at any time from your profile page. Your account goes dormant immediately and everything is erased permanently after 30 days, so you have room to change your mind.

5. What you do not do

No abuse of the service: no breaking in or trying to, no automated scraping, no using someone else's account, and do not use the AI coach to produce anything harmful or unlawful. We may suspend an account for serious or repeated abuse.

6. Your data

What we do with your data is in the privacy policy. Your training data stays yours: you can download it as a ZIP from your profile page at any time, and you can have it erased.

7. Availability and changes

We do our best to keep FITAMP running, but we cannot guarantee uninterrupted availability: maintenance, updates and outages are part of it.

Changes. We may change FITAMP and FITAMP Pro, but only for a good reason: for your safety or the safety of the service, to comply with the law or a ruling by a court or regulator, because a feature is no longer sustainable technically or at a supplier, or to make the app better. A change never costs you anything extra, and we tell you clearly what changes.

If Pro gets worse for you. If a change makes Pro more than slightly worse for you, for example because a feature we offer with Pro disappears, we tell you by e-mail at least 30 days in advance: what changes and when. You may then end your subscription free of charge, up to 30 days after our message or after the change, whichever comes later. To do so, send an e-mail to info@arcanium.nl. We end the subscription in Google Play and refund the part you paid in advance for the period after the end to you pro rata per day.

If we stop offering Pro. If we decide to stop offering Pro, we tell you by e-mail and stop the renewal of your subscription. You keep Pro until the end of the period you have already paid for, and after that Google Play charges you nothing more.

Free features. If a change to a free feature genuinely matters to you, we tell you beforehand in the app or by e-mail.

We keep backups of your data, and you can download it yourself at any time from your profile page.

8. FITAMP Pro

You can use FITAMP for free. FITAMP Pro, a paid subscription, adds extra features.

1. What Pro is. Which features belong to Pro is shown in the app before you buy and in the subscription's description in Google Play. Those features are part of what you buy. If we change them, article 7 applies.

2. Price and payment. You choose between a monthly and a yearly subscription. The price, including VAT, is shown in the app and in Google Play before you buy. Google Play sells the subscription and charges you the price.

3. Term and renewal. Your Pro subscription starts when you buy it.

Monthly subscription: runs for an indefinite period. Google Play charges the price each month in advance. You can cancel at any time; your subscription then ends at the end of the month you have already paid for.
Yearly subscription: the first year is a fixed term of one year. After that, the subscription continues for an indefinite period and Google Play charges the price each year in advance. After the first year you can cancel at any time with at most one month's notice. We refund the part of the prepaid year after the end of that month to you pro rata per day. You cancel through Google Play; for the refund, send an e-mail to info@arcanium.nl.

4. Cancelling. You cancel in Google Play. In the app, the "Cancel subscription" link on your profile page takes you straight there. You keep Pro until the end of the period you have already paid for; for the yearly subscription after the first year, the refund in point 3 applies as well.

5. Cooling-off period. You have 14 days to change your mind after your purchase, even if the law of your country does not give you that right. Within those 14 days you can undo your purchase through Google Play without giving a reason, and you get the full amount back. We charge nothing for the days you have already used Pro. If it does not work through Google Play, send an e-mail to info@arcanium.nl and we will arrange it.

6. Refunds. You normally request a refund through Google Play. You can also always turn to us for it, at info@arcanium.nl. This comes on top of your rights under the law and takes nothing away from them.

7. Price changes. If the price goes up, we tell you by e-mail at least 30 days in advance. Where Google Play's rules require it, Google Play asks for your consent. If you do not agree, you can cancel before the new price takes effect; you then do not pay the new price.

8. Pro belongs to your FITAMP account. A purchase belongs to one FITAMP account, not to your Google account or your device. Moving Pro to another FITAMP account is only possible through info@arcanium.nl.

9. Deleting your account cancels Pro. If you ask us to delete your FITAMP account, we cancel your Pro subscription in Google Play for you: it is then no longer renewed. A period you have already paid for is not refunded; points 5 and 6 still apply. If Google Play still shows the subscription as running after that, cancel it there yourself.

10. Pro given by us. If we give you Pro for free, we may give it and end it at any time. A period you have paid for we never end early without refunding the unused part.

9. Liability

We provide FITAMP as well as we can, but without guarantees of outcome: we cannot promise you will get stronger, lose weight or stay injury-free. Our liability is limited to what you paid us in the twelve months before the event — for free use, that is nothing.

What we never exclude: liability for intent or deliberate recklessness on our part, for death or personal injury caused by us, and anything the law makes mandatory. Your rights as a consumer apply in full; nothing in these terms takes them away.

If you live in Australia or New Zealand, our services come with guarantees that cannot be excluded under the Australian Consumer Law or the Consumer Guarantees Act; this article does not limit them.

10. Changes

We may change these terms, for example because the law changes or because FITAMP changes. Every version has a number and a date, so you can see what you agreed to. For a material change we tell you by e-mail at least 30 days in advance.

If you use FITAMP for free and you disagree with the new terms, you can delete your account — that is how you say no.
If you have Pro and you disagree with the new terms, you can end your subscription free of charge, up to 30 days after the new terms take effect. To do so, send an e-mail to info@arcanium.nl. We end the subscription in Google Play and refund the part you paid in advance for the period after the end to you pro rata per day. You can also simply cancel in Google Play; you then keep Pro until the end of the period you have already paid for. If you delete your account, we cancel your subscription for you (see article 8).

11. Governing law

Dutch law applies to these terms. Disputes go to the competent court in the Netherlands — as a consumer you may always bring us before the court where you live. If we cannot resolve it between us, the European Commission's consumer redress portal lists the out-of-court options open to you. We are not ourselves affiliated with a dispute board.

12. Contact

Questions about these terms, or about your privacy? Email info@arcanium.nl.